Fraud Policy

Fraud Prevention Mission Statement

The General Title Insurance Company recognizes that insurance fraud exists in the insurance industry. As such, it is the policy and mission of the Company to strive to protect its Customers and shareholders through the employment of an effective and diligent Anti-Fraud Plan.
As part of the Company’s management process, the General Title Insurance Company claim staff will endeavor to thoroughly review each claim with the specific goal of identifying those claims exhibiting fraud related indicators, red flag events and situations or behavior indicative of fraud schemes. Those identified will be directed for specialized handling.

Anti-Fraud Policy

The purpose and goal of our Anti-Fraud Plan is to educate, detect, investigate and deter insurance fraud thereby reducing insurance costs.

Special Investigation Unit (S.I.U.)

The Company has an S.I.U. composed of a three person Anti-Fraud review committee responsible for the review and disposition of all suspected fraudulent insurance acts, a two person Anti-Fraud team responsible for the detection, evaluation, investigation and reporting to state fraud bureaus, and a two person legal counsel.

Position

Insurance fraud will not be condoned by the General Title Insurance Company. Our personnel are dedicated to the prevention of insurance fraud and will aggressively review, analyze, monitor, investigate and prosecute fraudulent insurance acts to the fullest extent of the law. It is our position that the validity of such acts will receive the benefit of the doubt unless proven otherwise through complete investigation and evaluation toward their appropriate disposition. These acts in general are, but not limited to:
Application Fraud, Certificate of Insurance Fraud, Fraudulent Insurance Claims and the Understating Rating Exposures such as Sales, Payroll, etc.
Further, we will comply with state statutes with respect to the reporting, investigation, and preparation of Anti-Fraud Plans.

Reporting

Suspected fraudulent insurance acts must be reported to the respective State Fraud Bureau where applicable. Those acts involving the General Title Insurance Company should be referred to the company using the sample referral form.
All suspected fraudulent insurance act referrals including supporting documentation should be forwarded to: Compliance Officer, General Title Insurance Company, 24262 Broadway Avenue, Oakwood Village, Ohio 44146.